Sent to you by IngridThomson via Google Reader:
via Library Intelligencer by shirley on 9/23/10
http://publications.arl.org/rli271
Washington DC—The Association of Research Libraries (ARL) has published a special issue of Research Library Issues (RLI) on demonstrating library value by assessing organizational performance. The special issue focuses on ways in which ARL assessment tools help libraries improve their services and programs and show their value to stakeholders.
In an introductory essay, " Library Value May Be Proven, If Not Self-Evident," guest editor Martha Kyrillidou, Senior Director, ARL Statistics and Service Quality Programs, highlights the range of articles in this issue and discusses the need to assess, improve, and prove the value of library services.
Other articles in the special issue are:
- A Decade of Assessment at a Research-Extensive University Library Using LibQUAL+®
Colleen Cook and Michael Maciel - LibQUAL+® and the "Library as Place" at the University of Glasgow
Jacqui Dowd - Service Quality Assessment with LibQUAL+® in Challenging Times: LibQUAL+® at Cranfield University
Selena Killick - ARL Profiles: Qualitative Descriptions of Research Libraries in the Early 21st Century
William Gray Potter, Colleen Cook, and Martha Kyrillidou - The ARL Library Scorecard Pilot: Using the Balanced Scorecard in Research Libraries
Martha Kyrillidou - Lib-Value: Measuring Value and Return on Investment of Academic Libraries
Regina Mays, Carol Tenopir, and Paula Kaufman - The Value of Electronic Resources: Measuring the Impact of Networked Electronic Services (MINES for Libraries®) at the Ontario Council of University Libraries
Catherine Davidson and Martha Kyrillidou
Things you can do from here:
- Subscribe to Library Intelligencer using Google Reader
- Get started using Google Reader to easily keep up with all your favorite sites
No comments:
Post a Comment