Dear Colleagues
The latest issue of the Journal of Library Administration (Vol 51, issue 4) deals with Reference. There are articles of interest to academic libraries.
Regards
Ingrid Thomson
Scott Kennedy
Pages 319 - 325
Abstract
Now that reference research is almost exclusively an online endeavor, the traditional model of reference service—a static walk-up service point—no longer applies. Today librarians engage users at point of need, embedding research help in the context of the online research environment, while at the same time respecting the users' preference for a transparent and unmediated experience.
Laurie Alexander; Jane Blumenthal; Karen Downing; Barbara MacAdam; Gurpreet K. Rana; Karen Reiman-Sendi; Nicole Scholtz; Laurie A. Sutch
Pages 326 - 342
Abstract
Readily available reference services have been a key component of the University of Michigan Library's (MLibrary) success in supporting and advancing campus research, teaching, and learning. An examination of the evolution of our reference services over the past 10 years suggests strategies and innovative approaches that may well inform future service directions. The purpose of this article is to capture the University of Michigan experience as a way to better understand this evolution and, in doing so, to offer critical concepts to consider when thinking about the development of current and future reference services.
Paulita Aguilar; Kathleen Keating; Suzanne Schadl; Johann Van Reenen
Pages 343 - 358
Abstract
Academic libraries have seen a dramatic decline in face-to-face traditional reference desk interactions over the past decade. Due to new initiatives at the University of New Mexico, reference services are flourishing even though traditional desk reference interactions are declining. Incorporating more engaged librarians within the academic and surrounding communities has expanded reference services and created new opportunities for librarians to consult with users in multiple settings. The establishment of a virtual service desk has increased the accessibility and visibility of the library to "meet users where they are" in an electronic environment.
Megan S. Mitchell; Cynthia H. Comer; Jennifer M. Starkey; Eboni A. Francis
Pages 359 - 374
Abstract
This case study focuses on reference services in the main library at Oberlin College. It traces the development of the current service model, which has evolved as the Reference & Instruction Department has anticipated, managed, and responded to changes related to increased teaching and instruction activities, shifting reference usage patterns, and changes in student research behaviors. Emphasis is placed on a popular and highly personalized research appointment service; a robust program of course-related library instruction; reliance on students to help staff the reference desk and make effective referrals; developing and maintaining strong relationships with teaching faculty; and creating welcoming spaces conducive to research, studying, socializing, and interacting with library staff.
Jeremy Green; Troy Swanson
Pages 375 - 388
Abstract
The Moraine Valley Community College Library views its reference services as a loosely coupled system, which places the knowledge of the librarian at the heart of the reference interaction. Enabling knowledge sharing at the reference desk, from the classroom, and across the department has worked to tighten the system.
Jerremie Clyde; Jennifer Lee
Pages 389 - 402
Abstract
This article is an update to a previous article on embedded office hours at the University of Calgary. It examines the nature of embedded librarianship at the University of Calgary and how it has changed from embedded reference to embedded librarianship over the past 6 years. There have been 3 main approaches to achieving embedded librarianship: office hours, long service, and purpose-built branch or special libraries. This article reviews the current literature on embedded librarianship and in that context describes, compares, and discusses the 3 approaches at the University of Calgary.
Ingrid Thomson
Librarian: Humanities Information Division
Chancellor Oppenheimer Library
University of Cape Town Libraries
Private Bag
7700 RONDEBOSCH
SOUTH AFRICA
Tel: +27 21 650 3703 Fax: +27 21 689 7569
Email: Ingrid.Thomson@uct.ac.za
###
UNIVERSITY OF CAPE TOWN
This e-mail is subject to the UCT ICT policies and e-mail disclaimer published on our website at http://www.uct.ac.za/about/policies/emaildisclaimer/ or obtainable from +27 21 650 9111. This e-mail is intended only for the person(s) to whom it is addressed. If the e-mail has reached you in error, please notify the author. If you are not the intended recipient of the e-mail you may not use, disclose, copy, redirect or print the content. If this e-mail is not related to the business of UCT it is sent by the sender in the sender's individual capacity.
###
No comments:
Post a Comment